Junior BIM Specialist

For our Digital Customer Experience team, we are looking for a new colleague who loves to share knowledge and help others become (even) better at their jobs.

Who are we

BIMcollab is a global market leader in BIM quality control and collaboration tools, helping the construction industry build smarter, faster, and more sustainably. Making 3D models run smoothly in the browser is anything but simple. Massive files, fast rendering, real-time interactions - users expect it all to work seamlessly.

We empower users to create and maintain high-quality buildings that are circular, energy efficient, and offer a safe environment. We shape the construction industry by facilitating an integrated BIM process with fast, innovative, and user-friendly solutions that integrate with all popular BIM tools. Through high-quality, service-oriented support, we let our users experience the power and joy of a smooth BIM process.

To ensure our users get the most out of BIMcollab, we are looking for a Junior BIM Specialist to join our Digital Customer Experience (DCX) team. 

In this role, you will work directly with BIM professionals around the world. Helping them solve problems, improving their experience. We continuously explore new ways to improve the way we support our customers. There is a strong focus on AI-powered tools which you also help to implement and improve. This position is ideal for an AI-enthusiast with BIM experience who enjoys helping others to shape better digital workflows for the industry.  

About the Digital Customer Experience (DCX) team

The Digital Customer Experience (DCX) team ensures that our users can successfully work with BIMcollab at every stage of their projects. 
 

Our team consists of 8 colleagues with strong backgrounds in BIM and software. Together we focus on improving our customers’ journey: from onboarding and support to knowledge sharing and product feedback. 
 

We work in two-week sprints, contributing to several initiatives that improve the experience of BIMcollab users worldwide. 

Our work includes: 

• Supporting users through technical support and troubleshooting

• Improving our AI-powered support processes

• Developing learning material for the BIMcollab Academy

• Expanding our Help Center and knowledge base

• Improving customer onboarding and activation

• Creating BIM-related educational and product content

Our goal is simple: make sure every BIMcollab user can successfully work with our platform at any moment. 

What we offer

We offer a challenging position with a lot of variation and growth opportunities. We are located in the center of Eindhoven within walking distance of Central Station. You can also count on: 

• A competitive salary of €3232 - €4041 gross based on experience

• 27+ vacation days + option to buy extra days

• Strong benefits package including a generous pension scheme

• Green benefits (e.g. home sustainability reimbursements, bike scheme)

• €1,500 annual learning budget + room for personal and professional growth

• A monthly home office allowance

• Up to 4 weeks per year fully remote from abroad

• A hybrid working environment (typically 2 days per week at our office in Eindhoven, the rest working from home) 

• A friendly and ambitious team environment 

We are looking for someone who combines BIM knowledge with a strong helping mindset. You enjoy solving problems, improving workflows, and helping other professionals work more efficiently. 
 
You ideally have: 

• Bachelor thinking/working level

• A background in Architecture, Construction, Engineering or BIM

• Experience with BIM workflows in design or construction

• Familiarity with BIM tools such as Revit, Archicad, Solibri of similar

• Interest in openBIM and digital collaboration

• Strong analytical and troubleshooting skills

• Curiosity about AI and how it can improve customer support and knowledge systems

• Excellent communication skills in English

Additional languages are a plus, as we support customers around the world. 
Experience with BIMcollab is not required — we will teach you everything you need to know. 

At BIMcollab, we strive for an inclusive and diverse work environment where everyone is welcome, regardless of their background, gender, age, ethnicity, sexual orientation, religion, or disability. We encourage applicants with diverse perspectives and backgrounds to apply and believe in equal opportunities for all. We value the unique contributions that each employee can make and are committed to creating an inclusive workplace where everyone is respected and appreciated.

Contact

If you are passionate about BIM and enjoy helping people, solving problems, and exploring how technology and AI can improve customer experiences, we would love to hear from you. Join us and help shape the future of digital collaboration in the built environment. 

Take a look at our websites www.kubusinfo.nl and www.bimcollab.com. For questions you can always call +31 (0)40 213 1950.

Acquisition in response to this vacancy is not appreciated.